Jiffy Lube Oil Change

Told me I needed all kinds of crap after I told them that I just wanted an oil change. Gave me this ridiculous quote and I said no thanks. They said I should really get my brakes changed since it’s metal on metal; that made no sense to me. I declined, got my oil change (got ripped off) and went home to check my brakes myself and they were more than good. They tried scamming me out of $1,100 for all new rotors and brake pads. Avoid this place like the plague unless you like getting ripped off.

Update 7/29/2025 So Jiffy Lube commented on my review that somebody would get in contact with us and investigate, and somebody from customer relations at Jiffy Lube called and spoke to my wife and said he was investigating what happened. He asked her for all the details. She told him everything, and he acted very concerned, said he'd investigate and get back to her. He never called back again. I don’t think they actually wanted to do anything about it, they just wanted to make it look like they did when someone read the review. I believe they very much know how shady their managers are because they coach them and expect them to do that because they’re out to make as much money as pos…

My recent visit to Jiffy Lube for a Holman Fleet oil change and tire rotation was an absolute nightmare. I explicitly told the technician I only had time for these two services and did not want anything else, as the car was going to auction. She assured me only those services would be performed. To my shock, I received a $1,300 invoice for an oil change, tire rotation, filter change, wiper change, and a brake job. I only approved the oil change and tire rotation. The original technician later admitted her manager instructed her to perform the additional services despite my clear refusal. This is fraudulent behavior. After picking up the car, I experienced severe shaking and bouncing when s…

I would not recommend this place. I waited until after closing and got yelled by an employee saying I should of not brought my car in so late in the day, well I brought it in at 2pm with e.t.a. Of 3 hours. Note: this was my second time attempting to get my brakes done, the first time I had waited for 3 hours and they said come back another day- but they were good about charging my card without getting the job done. This was such a horrible experience, and through all that I never received an apology. One of the guys was nice but the manager was rude and of course left by 5pm. I have been to other Jiffy lubes around San Antonio and Austin and have never been treated this way. How horrible, t…

It’s a Sad day! I will have to change where we take both of our vehicles. I will not continue to spend hard earned money just to keep lazy employees that don’t care about customers, taking home a paycheck they did not earn. The poor service I received today was unacceptable. - drove into the lane far enough to allow your team to see me but not committed to a lane. Team member let me know what lane. - I committed to that lane and started to drive closer. Team member was standing at the bay door just waiting, I did not see him or his hands motioning in anyway. - I drove closer about where I always do, put it in park, turned off ignition, stepped outside ready to go in and the TM says I need to…