Ken's Texaco

If you want to again believe in an honest and generous humanity—especially in the automotive sphere—look no further than Ken’s! I was dealing with a frustrating oil leak (which also frustrated the mechanics here for quite sometime), but the team here worked with me for the long haul and treated me with utmost respect. It was a long journey, but the ultimate conclusion was a highly satisfied customer (me) who will return at all opportunities I can to support this business. Great people and highly recommended!

I've know the staff for over ten years and they have never treated me as a stranger. They treat you like family.

We've had three different vehicles taken care of at Ken's. Everyone there is great, and the prices and quality of work have been excellent.

I left my truck at Ken’s Texaco for 2 days, and they were unable to diagnose a ticking noise. They also reported “inconsistent mileage” to Carfax, which has not been corrected despite several follow-ups with Randall. I later took my truck to Alamo 4x4, where they immediately diagnosed the issue as an exhaust manifold problem and I was able to resolve it. Ken’s Texaco failed to fix the mechanical issue and has yet to address the inaccurate mileage report. I do not recommend this shop based on my experience.

Took my 2017 Ford edge in to get front drive wheel plugged in order to be operable to replace said tire. Tech said they wouldn’t charge me for it as I was getting my oil changed. Was quoted 2 hours. 4 hours later no word, so I called them and they said it was ready. Get there and one of the techs damaged my lug nuts but “not to worry they replaced them for free” and my bill would be almost $200. For an oil change and two patches. Felt pressured so I paid. $100 for an oil change and $35 per patch(when I told it would be free and they charged me for two) is highway robbery. On top of charging me a premium and damaging my lug nuts they didn’t even replace the two Air valve caps. I believe i…