Midas

I went in for an oil change July 4, 2025.My vehicle received a scratch and the manager was supposed to review the cameras and respond to me about what happened. I have not received anything not a courtesy call or email. I am a Service Member and will ensure that Judge Advocate General's Corps of the military on Fort Sam Houston receives this issue and ensures ALL service members avoid this business and blacklist it. Now it seems my vehicle has no Oil in it and I have not driven it for 30 days.

Update 7/25: I reached out to the district manager again today. He let me know a final decision would be made by this evening. It is 7:30 and I’ve texted and called and still haven’t heard anything back!! Update 7/20: Still haven’t heard anything back from the district manager or operations manager! I will have to get a rental for work for the second week in a row!!! Update 7/18: Tech Zach told me he would have the car pulled into the shop this evening and have it looked at. He was unaware the car had been sitting there which I chalk up to a lack of communication on the part of management. He was able to get a hold of district manager Isaac Munoz who said he would get in touch with the ope…

New edit: still no refund despite district manager Ike saying it was processed (on 4/24) and would take 4-6 weeks with an added picture of him confirming refund was approved. *** Adding a picture of my oil sensor that was damaged by sealant that was provided to me by Subaru. Irrefutable proof they messed up my sensor. That could have fallen off the sensor and ruined my motor. ***also the link provided is a BS link. No one has gotten in contact with me about this issue. Had my oil changed here the last two times. The second time I was informed that my oil plug was striped from the previous oil change. They repaired/replaced the oil pan at no cost to me, which I was grateful for, however, t…

Invoice # 0034745, 5/31/2025, 10:28 AM. I bought a synthetic oil change this morning at Midas for my 2016 Toyota Camry Hybrid. After leaving Midas, my car was running rough. It kept running badly and my check-engine light went on. I brought it back to Midas only to find out that the mechanic had left a vacuum line disconnected after doing the oil change. After the mechanic reconnected the vacuum line and reset my check-engine light, my car runs perfectly, just like it should after an oil change. I shared with the on-duty manager named Derek that I had lost an hour of my time due to their mistake. I simply asked him to show me that my time was actually worth something, and to make some tangib…

*** UPDATE**** As 09/02/24. I’ve submitted via the website listed by owner’s response and called customer relations. Still no response***** I came here to get an oil change on because I was driving out of town. I bought it on 06/02/24, from Groupon. I went to on 06/03/24 for the change. I drove 06/05/24 & upon arrival I noticed smoke & a puddle of oil. I opened my hood & they forgot to put my engine cap on and oil was everywhere. I called immediately spoke to Manager Joe. Advised what happened. He asked if I could come in. I said I drove out of town.I had no oil and had to buy oil and fill. I don’t know much about cars but I know, no oil can crack my head gaskets and mess my car…