🔧 Texas Collision

Only leaving an extra star because this place took less time than the previous shop when I was in an accident. I picked up my car today to find that there were now streaks all over the windows of the car? Not something I left when I dropped off the car. I'm not sure what the issue is here but maybe the owner should invest in some cleaner rags or a way to clean the windows without leaving residue behind. Overall a lackluster performance as a shop regardless. Shameful.

TO TOP OFF THIS HORRIBLE EXPERIENCE I JUST FIGURED OUT THAT THEY STOLE ABOUT SIX DOLLARS IN CHANGE OUT OF MY CAR!!! RUN AWAY FROM THESE CRIMINALS! If you are looking for a fast, reliable shop don't stop here. After advance notice and planning, not only was it not done on time, they painted the sliding door of my work van without taping off the door opening. Now I get to deal with everything covered in paint dust. Obviously, unprofessional!!

If there’s a single review to read, read this one. My son had his car repaired after hydroplaning, and it was a simple repair (bent control arm). They replaced it, and painted the front bumper. Control arm started to make loud metal to metal noises, we brought it back, they put grease. After 3 more times of this, we took it to GUNN Honda. They said whoever installed the control arm, didn’t even torque it down and destroyed the control arm, knuckle, and a wheel bearing. They didn’t admit any mistake and did not stand by their work, when we showed pictures and video from Gunn right after coming from their shop. They stated everything was installed correctly, when it clearly wasn’t. They prey on people, especially those who don’t know. They also claimed they replaced a fog light harness, they didn’t. They spliced the fog lights to the headlights so now no matter what you do, the headlights and fog lights are always on together. They obviously didn’t do anything about this. They will ignore your calls and not reach out if they know they’re the ones who messed up. Please don’t go here, there are so many better shops. PLEASE just go ANYWHERE else other than this shop. From their other reviews, I wouldn’t trust any of them.

My service rep was Brandon Frame and he is my HERO! He originally stated that the work would take 4 days but he was able to have everything completed in 2 days!!! And washed my car! The waiting area is comfortable, clean and with a coffee/drink station! The girls at the front desk were always very professional and super helpful! I HIGHLY recommend Texas Collision Center!!!

They fix my car like brand new . Love this place . Thanks mr Tran